C&S Accounting Solutions (ABN 16 679 186 139) respects your privacy and handles personal information in line with the Privacy Act 1988 and the Australian Privacy Principles.
What we collect
- Contact details you give us through our website, by phone, email or WhatsApp (name, email, phone number).
- Details you enter in our tax refund calculator (such as income and tax withheld) when you ask us to send you an estimate.
- Information we need to provide our services, such as tax file numbers, income, financial records and identity documents.
- Basic website usage information, such as pages visited and the website you came from. Our own visitor statistics don't use cookies or store IP addresses; we may also use Google Analytics.
Why we collect it
To respond to enquiries, prepare quotes and estimates, provide tax and accounting services, meet our obligations as a registered tax agent, and keep you informed about deadlines that affect you.
Who we share it with
We share information only as needed to provide our services or as required by law — for example with the ATO, ASIC, your SMSF auditor, and software providers we use to deliver our services (such as Xero, MYOB, QuickBooks and BGL). We do not sell your information.
How we protect it
We store information securely, limit access to the people who need it, and handle tax file numbers in line with the Privacy (Tax File Number) Rule.
Accessing or correcting your information
You can ask to see or correct the personal information we hold about you at any time.
Contact us
For privacy questions or complaints, email admin@csaccountingsolutions.com.au or call 0430 838 233 or 0430 838 238. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).